Hey there, I’m Jeff. I help companies transform complex challenges into intuitive, user-centered solutions that deliver measurable results.

Featured work

A selection of projects that showcase my approach to solving complex challenges through the intersection of design and research.

Modernizing the experience

Transforming legacy design into a scalable digital system.

St. Luke’s University Health Network
Role: UX/UI Designer, UX Engineer
Impact: This project marked a foundational shift toward a more cohesive and user-centered digital presence.

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Simplifying Medicare enrollment

Improving the Medicare shopping experience through research-driven UX.

Company: Blue Cross Blue Shield of Massachusetts
Role: Strategic and User Researcher
Impact: +44.9% increase in online enrollment

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Hearing what users need

Helping more people address hearing loss through UX research and design.

Company: HearingLife
Role: UX Designer, UI Designer, Researcher
Impact: +72% increase in online appointment bookings

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Driven by curiosity, guided by empathy

Blending 20+ years of design experience with deep research expertise, I help teams create digital experiences that are as thoughtful as they are effective.